A help desk ticketing system is key for improving the management of an expanding business. A well-implemented help desk ticketing system streamlines communication and gives an improved overview of the problem, who reported it and its priority. What is a help desk ticketing system? How does it work? What are the benefits of a [...]
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GDPR involves an important set of regulations that should be abided by all companies and organisations to give people more control over their personal data and how it is handled. As a business, it is crucial to understand what the 7 principles of GDPR are so that you are staying compliant with regulations and respecting [...]